Privacy Policy
Last updated 18 August 2026
We do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS consent to any third party for marketing or promotional purposes. Mobile information is never shared with third parties or affiliates for marketing purposes. Phone numbers are used only to deliver the mail and package notifications a customer has asked to receive, and are disclosed only to the telecommunications provider required to transmit those messages.
Who we are
Flow Motion Tv Inc. ("we", "us") operates a notification service used by mailbox and shipping stores in the United States. Our address is 383 Kingston Avenue 133, Brooklyn, NY 11213, United States. You can reach us at yankee@flowmotion.tv.
Each store using our service is responsible for its own relationship with its customers. We process customer information on behalf of those stores.
Information we collect
- Contact details — name, mobile phone number, and where provided, email address.
- Mailbox assignment — which mailbox number at which store a person rents.
- Consent records — whether a person agreed to receive text messages, and the date, time, method, and staff member who recorded it.
- Message records — the notifications sent, their delivery status, and any replies received.
This information is collected from the store when a customer rents a mailbox, or directly from the customer if they opt in by text message.
How we use it
Solely to send mail and package pickup notifications, to honour opt-out requests, to show store staff whether a message was delivered, and to keep the records of consent that carrier and legal requirements oblige us to keep. We do not use this information for advertising or profiling, and we do not send marketing messages.
Text messages
- Messages are transactional and relate to mail or package pickup.
- Message frequency varies and depends on how often mail or packages arrive for a given mailbox — typically a few messages per month.
- Message and data rates may apply.
- Reply STOP to any message to stop receiving them, or HELP for help.
- We send each message individually and privately. Recipients never see one another's phone numbers.
See our SMS Terms & Conditions for full details.
Who we share information with
Mobile phone numbers and SMS consent are never shared with third parties for marketing purposes. We share information only with:
- The store where the customer rents a mailbox.
- Our telecommunications provider, solely to transmit the message to the recipient's carrier.
- Legal authorities, where we are required by law to do so.
We do not sell personal information.
How long we keep it
Message content and phone number records are retained for a limited period and then removed. Records of consent and opt-out are kept for as long as legally required, so that we can demonstrate a person's messaging preferences were respected — this is true even after an account is closed.
Security
Information is transmitted over encrypted connections and stored on access controlled servers. Each store's customer data is kept separately from every other store's. Staff access is limited by role and significant actions are logged.
Your choices
- Stop messages — reply STOP to any message, or ask staff at your store.
- Access or correct your information — contact your store, or email us at yankee@flowmotion.tv.
- Deletion — you may ask for your information to be deleted. We must retain a minimal record of an opt-out so that we do not message you again by mistake.
Children
This service is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy we will update the date above. Material changes affecting how we use phone numbers will be communicated to the stores that use our service.
Contact
Flow Motion Tv Inc.
383 Kingston Avenue 133
Brooklyn, NY 11213, United States
yankee@flowmotion.tv